Telehealth Centre

Chat with a Veterinarian now via Video, Phone, or Message

Get Started

"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Grey Bruce Pet Hospital is to understand your pet's needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait, along with any necessary recommendations on how to manage your pet's condition at home.

Image Description

"Meet with a Veterinary Healthcare Professional via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Message Conversation with a Veterinarian $25.00

Message Communication

  • Have a conversation with a Veterinarian via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Please note that response time for message conversations may take 24 hours or next business day
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Get Started
Phone Call with a Veterinarian $68.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Get Started
Video Call with a Veterinarian $89.00

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Get Started

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond within 24 hours.

Communicate with your Veterinary Healthcare Professional

Our unique communication system provides a high quality video chat using the browser on your phone or desktop, no app install required! If you don`t have a camera, our experts will call you on the phone!

Consultation Summary

Your veterinary healthcare professional will provide a written summary of your consultation that`s available for your viewing at any time.